Alexandra N. has extensive experience in operations and product management, currently serving as the Director of Operations Systems Integration at Specialty Equipment Insurance Services, Inc. since September 2016. In this role, Alexandra leads cross-functional operations, conceptualizes system designs, and directs agile project management initiatives for heavy equipment insurance products. Previous positions include Equipment Dealer Services Manager and Account Services Associate, where Alexandra focused on user acceptance testing, client relations, and process improvement. Prior experience includes eCommerce management at Best Choice Products, where Alexandra oversaw website strategies and user experience across multiple marketplaces. Alexandra's earlier roles also include training and customer service positions in various industries. Alexandra holds a degree in Criminal Justice from California State University-San Bernardino.
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