Shoppers Drug Mart Specialty Health Network
Sabrina Phongphilack is a bilingual professional with extensive experience in the healthcare and administrative sectors. Currently serving as a Bilingual Senior Coordinator for Clinical Programs at Shoppers Drug Mart Specialty Health Network since March 2024, Sabrina previously held roles including Case Manager at Sentrex Health Solutions, where responsibilities included collaborating with healthcare professionals and managing patient files for specialty prescription drug reimbursements. Prior experience also includes serving as a Bilingual Administrative Assistant at BioScript Solutions, focusing on gastroenterology, dermatology, and rheumatology, as well as conducting research on the impact of COVID-19 lockdowns at Vista Centre Brain Injury Services. Educational credentials include an Honours Bachelor of Social Science in Sociology and Social Sciences of Health from the University of Ottawa.
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Shoppers Drug Mart Specialty Health Network
The SHN mission is simple – optimize healthcare for all. Since our inception, we’ve seen enormous technological shifts in how healthcare is delivered, as well as the ways in which patients and consumers want their healthcare services delivered. Now, we aim to lead the Canadian Specialty Healthcare market by delivering superior customer service to those who matter most to us: patients, healthcare providers, and pharmaceutical manufacturers. Our long-standing retail experience has enabled us to deliver care to millions of customers across the country, including specialty care patients seeking greater convenience and savings. As part of Canada’s largest retail pharmacy network, SHN is uniquely positioned to make a real difference for Canadians. By working together, we can continue to shape how specialty healthcare is delivered in Canada for the better.