The SHN mission is simple – optimize healthcare for all. Since our inception, we’ve seen enormous technological shifts in how healthcare is delivered, as well as the ways in which patients and consumers want their healthcare services delivered. Now, we aim to lead the Canadian Specialty Healthcare market by delivering superior customer service to those who matter most to us: patients, healthcare providers, and pharmaceutical manufacturers. 

Our long-standing retail experience has enabled us to deliver care to millions of customers across the country, including specialty care patients seeking greater convenience and savings. As part of Canada’s largest retail pharmacy network, SHN is uniquely positioned to make a real difference for Canadians. By working together, we can continue to shape how specialty healthcare is delivered in Canada for the better.

Pharmaceutical

Health Care

Shoppers Drug Mart Specialty Health Network

John Cieslowski

Tanya Moore

The Clinical and Case Management Team at Shoppers Drug Mart Specialty Health Network is responsible for delivering personalized healthcare support to specialty care patients. This team manages patient cases, offers clinical guidance, coordinates with healthcare providers, and ensures seamless patient access to specialty medications. By leveraging their expertise and retail experience, the team enhances patient outcomes and optimizes healthcare delivery across Canada.

Clinical and Case Management Team

About

Team members

Other teams at Shoppers Drug Mart Specialty Health Network

Business Intelligence Team

Operations Team