Harold Garcia

Harold Garcia has a diverse work experience spanning over a decade. Harold began their career as a Pharmacy Technician at HEB in 2006, where they provided assistance to healthcare providers and patients, maintained inventory, and ensured pharmacy compliance. From 2010 to 2014, Harold worked as a Pharmacy Technician at CVS Pharmacy, where they handled prescription drug input and processed prior authorization requests.

In 2014, Harold joined Geek Squad as an Advanced Repair Agent, supporting customers with troubleshooting, repair, and support services for various operating systems. Harold also conducted diagnostic procedures to determine the root cause of issues.

In 2015, Harold had multiple roles at the University of Houston. As an Information Technology Help Desk Support, they oversaw workstation preparation and resolved user problems. Additionally, they worked as a Research Assistant and Researcher at the University of Houston and University of Houston Law Center, respectively.

From 2019 to 2021, Harold served as a PC Repair Technician II at Lamar Consolidated ISD, troubleshooting PC and network issues and providing technical support for staff and students.

In 2021, Harold joined ERGOS Technology Partners, Inc. as a Live Desk IT Analyst, where they monitored and supported Microsoft 365 environment, administered mailboxes and permissions, and managed spam filtering systems.

Currently, Harold holds the position of Senior Information Technology Engineer at Specialty1 Partners, starting in 2022.

Harold Garcia's education history shows that they attended the University of Houston from 2015 to 2023. During their time there, they pursued a major in Biotechnology Bioinformatics and minors in Biochemistry, Psychology, and Computer Science. Prior to that, they attended Wharton County Junior College from 2006 to 2008, where they studied Biology.

In addition to their formal education, Harold has obtained various certifications. These include the RingCentral MVP for Administrators from RingCentral in March 2022, the Liongard Certified Professional (LCP) Certification Assessment from Liongard in December 2021, the CompTIA A+ certification from CompTIA in November 2021, and the IT Glue Certified Professional certification from IT Glue in November 2021. Harold also achieved certifications such as Service Technician from ConnectWise in November 2021, Learning PowerShell for Windows Server Administration from LinkedIn in September 2021, PowerShell 7 Essential Training from LinkedIn in September 2021, and Advanced Cisco Routing: RIPv2, EIGRP, and OSPF from LinkedIn in August 2021. In addition, Harold obtained certifications such as Wireshark: Functionality from LinkedIn in August 2021, Cisco Networking Foundations from LinkedIn in July 2021, HDI Desktop Advanced Support Technician from HDI in July 2021, Dell Client Foundations 2019 from Dell Technologies in November 2019, Dell Client Support and Troubleshooting from Dell Technologies in November 2019, Dell Enterprise Foundations 2019 from Dell Technologies in November 2019, and Apple Certified iOS Technician 2019 from Apple in January 2019.