Nichole B.

Nichole B. has over 19 years of experience in training and development within the telecommunications industry. Currently serving as Senior Director of the HR PMO and previously as Senior Director of Training & Development at Charter Communications since April 2015, Nichole B. has a proven track record of driving business results and implementing comprehensive work plans by collaborating with stakeholders. Prior experience at Cablevision from 2004 to 2015 includes roles such as Lead Learning Specialist and Training Manager, where Nichole B. focused on strategy, design, and delivery of training programs. Additional roles at Cablevision involved management of contact center operations, technical instruction, and dispatch supervision, contributing to significant process improvements and enhanced customer service outcomes.