Travis Jernberg is an experienced professional in customer operations, currently serving as Vice President of Customer Operations at Charter Communications since April 2017. Prior to this role, Travis held various leadership positions at Comcast from January 2000 to March 2017, including Sr. Director of Technical Support, where responsibilities included managing Tier 2 technical support for the West Division and overseeing 1,800 inbound repair agents. Travis also served as Director of Technical Support, leading customer care operations in the Mile High Region, and held roles as Sr. Manager of Customer Care and Technical Operations Supervisor. Travis holds a Bachelor of Arts in Business Administration from Washington State University, earned between 1998 and 2002.
This person is not in any teams
This person is not in any offices