They are thinkers, doers, and helpers. They are experts, innovators, and partners. But most of all, they are anything and everything contact center and customer engagement. It’s not just a part of what they do … not simply an add-on line of business … it’s in their DNA.

Their passion is transforming the customer engagement experience for clients, adding value by increasing efficiency and effectiveness across all channels of communication. Their goal is simple: to engage and inspire their client’s customers and workforce. It’s why they come to work each and every day.

IT Management

IT Services

Waterfield Tech

Steve Kezirian

Michael Fisher

Klaus Hillmann

Yves Normandin

Kerry Robinson

Scott Landis

Cynthia Stryker

Evan Jones

Mark Osen

JP Reddy

Mauricio Vicente

Vladimir Babiuc

The Engineering and Technical Support team at Waterfield Tech is dedicated to designing, implementing, and maintaining advanced technology solutions that enhance customer engagement experiences. This team of skilled professionals collaborates to provide technical expertise, system support, and innovative engineering, ensuring seamless operation across multiple communication channels. Through their proactive approach, they empower clients to optimize their customer interactions and drive operational efficiency.

Engineering and Technical Support

Sales and Customer Success

Product Development

Engineering and Technical Support

About

Team members

Other teams at Waterfield Tech

Sales and Customer Success

Product Development