They are thinkers, doers, and helpers. They are experts, innovators, and partners. But most of all, they are anything and everything contact center and customer engagement. It’s not just a part of what they do … not simply an add-on line of business … it’s in their DNA.

Their passion is transforming the customer engagement experience for clients, adding value by increasing efficiency and effectiveness across all channels of communication. Their goal is simple: to engage and inspire their client’s customers and workforce. It’s why they come to work each and every day.

IT Management

IT Services

Waterfield Tech

Steve Kezirian

Michael Fisher

Klaus Hillmann

Yves Normandin

Kerry Robinson

Scott Landis

Cynthia Stryker

Evan Jones

Mark Osen

JP Reddy

Mauricio Vicente

Vladimir Babiuc

The Product Development team at Waterfield Tech focuses on designing and implementing innovative solutions that enhance customer engagement across various communication channels. Leveraging expertise in AI technologies and conversation design, the team collaborates to create user-friendly products that streamline client operations and foster meaningful interactions between brands and their customers. Through continuous improvement and a commitment to excellence, they aim to set new standards in the customer experience landscape.

Product Development

Sales and Customer Success

Engineering and Technical Support

Product Development

About

Team members

Other teams at Waterfield Tech

Sales and Customer Success

Engineering and Technical Support