Nicola Gilder

Nicola Gilder currently serves as the IT Service Desk Manager at Speedy Hire since April 2016, bringing extensive experience in IT service management. Previously, Gilder held the position of IT Service Operations Team Leader at Amey from 2007 to March 2016, where responsibilities included performance management, coordination of resources, and management of outsourced IT contracts. Prior roles include IT Service Desk Team Leader at Amey, as well as IT Service Desk Analyst positions at Enterprise Plc, CSC, and BT. Gilder holds a BSc in Business Information Systems and Management from the University of Lancashire.