Adele Hawkins

Adele Hawkins is an accomplished professional with extensive experience in customer success, support management, and engagement services. Currently serving as the Director of Engagement Services at Spencer Thomas Group since June 2022, Adele has a history of leadership roles including Director of Customer Success at WorkDove and Director of Client Success and Support at Leoforce, where expertise in customer experience and revenue growth was demonstrated. Previous experience includes managing application support teams at Workday and setting objectives as Global Support Manager at CloudPay, as well as earlier roles in account management and client relations. Adele's educational background includes studies at Wrexham ITeC and Castell Alun.