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NOC Operator

Full-time · Lesser Poland Voivodeship, Poland

Job description

  • Proactively monitor a selection of online games and related systems required for 24/7 service
  • Analyze and assess game and systems health and performance using various tools for logs, metrics and graphs
  • Triage problems and provide on-call personnel with critical information, in a quick, clear and concise manner
  • Conduct triage and troubleshooting as well as bug fixing meetings for game development personnel
  • Consult, create and maintain process documentation
  • Carry out quick patch and build deployments including post deployment smoke testing
  • Prepare accurate and timely reports with updates and summaries on events and issues

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