Vladislav Mukhinko has a diverse work experience in the field of technical support and quality assurance. Vladislav started their career at Teleperformance Russia Group in 2017, where they worked as a Technical Support Specialist. In this role, they provided phone, chat, and email support for Windows, Office, and Outlook.com products. Vladislav also handled a wide range of software, hardware, and network-related issues.
In 2020, Vladislav joined Brandquad as a Support Specialist, where they provided B2B support via email and performed minor user administration duties. Vladislav also wrote and maintained internal documentation.
Later in 2020, Vladislav joined Sperasoft as a Junior QA Engineer. Vladislav gained experience in manual testing of web applications and a mobile game on different projects. Vladislav created and managed test cases and wrote project documentation.
In 2021, Vladislav was promoted to the role of Middle QA Engineer at Sperasoft. Vladislav continued manual testing, test case management, and project documentation.
In 2023, Vladislav transitioned to the role of Tools Support Specialist at Sperasoft. In this position, they provided internal technical support for regular and project-specific tools. Vladislav onboarded users and set up their project environments. Vladislav also created and maintained internal documentation.
Vladislav Mukhinko attended Volgograd State Pedagogical University from 2014 to 2019, where they earned a Bachelor of Education (BEd) degree with a focus on Teaching English as a Second or Foreign Language. In September 2020, they obtained the EF SET English Certificate with a score of 80/100 (C2 Proficient - listening/reading) from the EF Standard English Test (EF SET) institution.
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