Chris Giardina

Chris Giardina has a diverse work experience spanning over a decade. Chris started their career as an IT Support Assistant at Hudson News Distributors, where they supported various business units and managed software and hardware. Chris then joined Plum Choice as a Technical Support Representative, working with business customers and creating training documentation.

Chris later joined Inforonics, where they served as a Senior Technical Support Representative, providing triage and troubleshooting for tech support issues across different business areas. Chris was then promoted to Network Operations Center Manager, responsible for managing day-to-day operations in a SAAS 70 certified NOC/Call center environment.

After their tenure at Inforonics, Chris joined Fused Solutions as a Client Service Engineer and later became an Operations Manager. In these roles, they facilitated the transition of clients to a new business unit, provided agent training, and made technology decisions for the Outbound Contact Center.

Currently, Chris is working at SpiceCSM, LLC as a Solutions Engineer. Chris is involved in solving data and system management problems for organizations, and their expertise spans multiple industries and verticals.

Overall, Chris Giardina has demonstrated their abilities in IT support, technical troubleshooting, project management, and client service throughout their career.

Chris Giardina attended Fitchburg State University from 2000 to 2005, where they obtained a Bachelor's degree in Computer and Information Sciences and Support Services.