SPIE, the international society for optics and photonics
Laura Hastings, CSSBB, has over two decades of experience in customer experience and data governance, currently serving as Manager of Customer Experience & Data Governance at SPIE, an organization focused on optics and photonics. Laura's role involves evaluating, prioritizing, and assigning projects within the Customer Services team while collaborating with the Service Leadership Team to enforce training protocols and refine data governance standards. Previous positions at SPIE include Lead Data Services Specialist and Data Services Specialist II, where Laura contributed to operational processes and database management. Additionally, Laura owned and operated Celebration Blooms, a home-based floral design business from 2009 to 2012, delivering personalized floral arrangements for events. Laura holds a degree from the Floral Design Institute and completed high school at Franklin Pierce High School.
SPIE, the international society for optics and photonics
SPIE is the international society for optics and photonics, an educational not-for-profit organization founded in 1955 to advance light-based science, engineering, and technology. The Society serves 257,000 constituents from 173 countries, offering conferences and their published proceedings, continuing education, books, journals, and the SPIE Digital Library. Over the past five years, SPIE has contributed more than $22 million to the international optics community through our advocacy and support, including scholarships, educational resources, travel grants, endowed gifts, and public-policy development.