Katja Mosher

Katja Mosher has a diverse work experience spanning several companies and roles. Katja began their career at Cornerstone Consulting, Inc. in 2000, where they worked as a Project Manager, Business Development, and SAP B1 Implementation specialist. During their time there, they were responsible for designing and implementing internal organizational project management tools and processes, conducting client business analysis, and managing project teams and vendors.

In 2015, they joined Dobler Consulting as an Operations and Delivery Manager, and later became the Director of Operations and Service Delivery. In these roles, they focused on increasing revenue through contract management and customer relationship strategies, improving cash flow and invoicing practices, and reducing overhead costs through standard operating procedures implementation.

In 2017, Katja joined the TBTLA Tampa Bay Technology Leadership Association as a contributing member and later became a Board Member, President, and Advisory Board Member. Katja contributed to the association's activities and played a leadership role in promoting technology growth in the Tampa Bay area.

In 2011, they founded TEK Productions and Events, a production company specializing in hosting electronic dance music festivals and events. Katja also operated as a sound and DJ gear rental company.

Most recently, they have joined Spinnaker Support as the Director and Team Lead of Customer Success. Katja previously held the role of Director, Customer Success and successfully integrated Dobler Consulting Services' Database Managed Services business processes into Spinnaker Support.

Overall, Katja Mosher has demonstrated expertise in project management, business development, customer success, and technology leadership throughout their career.

Katja Mosher's education history includes attending Hillsborough Community College from 2004 to 2005, where they studied Accounting. In 2005 to 2006, they continued their education at the American Institute of Professional Bookkeepers (AIPB), focusing on Accounting Technology/Technician and Bookkeeping. Additionally, they also attended D G Erwin Technical Center in 2005 to 2006 for studies in Accounting. In 2021, Katja enrolled in Udemy Online Courses to pursue Customer Service Management.

In terms of certifications, they obtained the Freshdesk Product Expert Certification from Freshworks in March 2019. Katja also completed courses and obtained certifications in areas such as leadership, executive presence, assertiveness, and using Avalara software in 2019 and 2022.