Riyan S.

Riyan S. is a dedicated customer service professional with extensive experience in various roles across multiple companies. Currently serving as a Senior Customer Service Agent at Spire Healthcare Group plc since April 2024, Riyan handles patient billing queries in the central finance office. Prior experience includes working as an SME Back Office Administrator at SSE plc, where responsibilities included preparing board papers and managing diary and email tasks, and as a Complaints Handler at Diligenta, focusing on end-to-end complaint investigations. Additional roles span customer service positions at Omnia Outsourcing Ltd, DHL Express, Active-PCB Solutions Ltd, and two tenures at Diligenta, along with earlier experience as a Support Worker at Nurseplus UK Ltd.