Sarah Duffy is a seasoned professional with extensive experience in sales engineering and technical support, currently serving as a Senior Sales Engineer at Splash since November 2018. Duffy excels in managing software demonstrations, providing scoping support for enterprise deals, and addressing client pain points through strategic research and custom solutions. Prior roles include Senior Enterprise Support Specialist and Enterprise Support Specialist, where Duffy improved case resolution times and acted as a liaison with product teams. Earlier experience includes positions as a UX Researcher at Perfetti Media and a Product Management Intern at Acquia, complementing a strong academic background with a Bachelor's Degree in Psychology from Trinity College-Hartford. Duffy also participated in varsity rowing, showcasing leadership and teamwork skills.
April, 2024 - present
September, 2021
June, 2019
November, 2018