Jackie McCulley

Jackie McCulley currently serves as a Customer Service Representative Team Lead at Splashtop Inc. since January 2022, following a progression of customer service roles including Client Support and Implementations Specialist at Ascent Payment Solutions and Account Manager at SmartZip. At SmartZip, notable achievements included an average account retention of $30K-$45K monthly and successful upsells ranging from $4K to $8K. Previous experience encompasses Lead, Sales Product Support Specialist at OpenEdge, Customer Service Representative at U-Haul, Site Coordinator at Ohlone for Kids, and Senior Peer Mentor at Ohlone College. Jackie McCulley holds an Associate's degree in Psychology from Ohlone College, obtained between 2005 and 2009.