Ying-Hsuan Chen

Ying-Hsuan Chen is a seasoned professional with extensive experience in technical support and customer service. Currently serving as Technical Support Manager at Splashtop Inc. since October 2019, Ying-Hsuan has progressed through several roles in the company, including Senior Technical Support Engineer and Technical Support Specialist. Prior experience includes roles as a Fraud Prevention Specialist and Customer Support Specialist at Agoda, with a focus on delivering exceptional service to guests and business partners. Ying-Hsuan also worked as an Associate Consultant at PeopleSearch, specializing in financial services, and has a background in aviation as a Traffic Officer for EVA Airways Corp., ensuring smooth operations for international passengers. Earlier roles include a Management Trainee at UNIQLO and an internship at EZTABLE, where Ying-Hsuan developed strong market exploration and presentation skills. Ying-Hsuan holds a Bachelor of Business Administration in Finance from National Taiwan University and studied briefly at the University of Navarra.