Spoonful of Comfort
Heather Phan Nguyen is an accomplished professional with extensive experience in customer experience management and community engagement. Currently serving as Customer Experience Manager at Spoonful of Comfort, Heather has progressed through various roles within the company since October 2020, effectively resolving customer issues and facilitating collaboration within the CX team. Previously, Heather held the position of Affiliate Program Coordinator at the East Coast Asian American Student Union, where responsibilities included networking with AAPI organizations and developing educational curricula. As Senior Class President at Vassar College, key achievements included leading the Senior Class Council and engaging with the Alumnae/i Association Board. Heather's educational background includes a Bachelor of Arts in Media Studies with a minor in Asian American Studies from Vassar College, completed in 2020.
Spoonful of Comfort
Soup—sent by mail? There’s something charming, nostalgic, and delightfully unique about care packages from Spoonful of Comfort. After all, what’s not to love about getting a ready-to-eat meal? Spoonful of Comfort nourishes personal and professional relationships with comforting foods and a delightful way to receive them. We help customers build custom packages from sensational soups, cookie classics, and occasion-specific accessories. We also offer limited-edition holiday and seasonal packages. All are delivered with a packaging presentation that’s an experience in itself. Marti Wymer is the founder and CEO of Spoonful of Comfort. Her personal experience caring for her mom from afar was the inspiration for the company. Since then, Marti has shared her vision of care with thousands of customers—and it’s resulted in attention from the Today show, publications like Real Simple and Entrepreneur, and an appearance on Shark Tank. Marti works hand-in-hand with longtime friend Anne Cummins. Director of Business Development, Anne supports the corporate side of the company with a background in health and wellness. Allured by the feel-good vision of Spoonful of Comfort, Anne brings insights and a skill set gained from working with top-tier organizations.