Olgah Alang'O

Quality Analyst - Customer Care Experience at SportPesa

Olgah Alang'o has experience in customer service and quality analysis roles within various companies. Currently working at Sportpesa as a Quality Analyst, Olgah analyzes service incident data to identify areas for improvement. Prior to this, Olgah has worked as a Customer Service Manager at AGB(WIN WIN), where Olgah implemented customer service policies and managed a team of staff. With a background in Business Management and Sales and Marketing, Olgah has developed strong skills in customer service and administrative duties.

Links


Timeline

  • Quality Analyst - Customer Care Experience

    October, 2016 - present

  • Customer Service Representative

    September, 2015