Penny Drake possesses extensive experience in application support and systems administration, with a career spanning over 19 years. Currently serving as an Application Support professional at SportsShoes.com since May 2020, Penny manages AWS-based external websites and databases, ensuring operational efficiency through monitoring tools like AWS Cloudwatch and Nagios. Previously, Penny provided 2nd level application support at WebCheckout, Inc, collaborating closely with QA and Development teams. Additional roles included serving as a CSI Engineer at IPsoft, a Linux Systems Administrator at WiredTree, a Support Analyst at Walgreens, and Unix Operations at Walmart. Penny began professional experience at Acxiom as a Production Analyst, focusing on mainframe systems. An alumnus of the University of Central Arkansas, Penny holds a Bachelor of Arts in English Language and Literature.
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