Kirsten Walton is an experienced professional currently serving as the Education, Training and Support Manager at Spotlight Reporting since April 2016, where responsibility includes managing a global team to provide training and support to customers through various formats, including webinars and bespoke training. Previously, Kirsten held roles at Spotlight Reporting as Support Manager and Customer Support Specialist, focusing on delivering customer support and training. Prior experience at Sage (UK) Limited spanned from 2001 to 2015, encompassing roles as Technical Author, producing technical documentation and webinars, and as Technical Support Advisor, offering telephone support to business customers. Kirsten's career began as a Clerical Officer at BT, handling debt management accounts. Kirsten holds a Bachelor of Arts degree in English Literature from Aberystwyth University.
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