Joyce Pflaumer currently serves as an Enterprise Customer Success Manager at Spotnana since February 2024. Prior experience includes roles as Senior Client Solutions Manager and Client Solutions Manager at Facebook, where responsibilities involved designing and implementing strategic solutions for marketing campaigns for major clients such as Airbnb and Google. Additionally, Joyce held the position of Process Improvement Manager at Facebook, focusing on enhancing sales team effectiveness. Previous roles include Sales Operations Manager at Airbnb, managing sales team performance, and various positions at Carlson Wagonlit Travel, including Project Manager and Senior Consultant, where Joyce managed teams, led supplier negotiations, and developed savings strategies for clients across multiple sectors. Joyce holds an MBA in International Management and a Bachelor of Arts in Business Management and Economics from Hamline University.
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