Dalena Easton

Dalena Easton, MOL, is a skilled professional with extensive experience in healthcare support and case management. Currently serving as a Care Support Coordinator at Spring Health since September 2022, Dalena previously worked at Carbon Health as a Central Support Specialist, where responsibilities included managing urgent care appointments, patient communication, and employee training. Prior experience includes a role as a Family Case Manager with the Indiana Department of Child Services, focusing on case planning and collaboration with various stakeholders, and as a Medicaid Biller at Memorial Hospital of South Bend, handling claims follow-up and insurance communications. Dalena holds a Master's degree in Organizational Leadership and a Bachelor's degree in Behavioral and Social Sciences from Bethel University, alongside an Associate's degree from Ivy Tech Community College.