Kiani Nayo Brown

Kiani Nayo Brown has a diverse work experience spanning several industries. Kiani Nayo most recently worked at Spring Health as a Member Benefits Coordinator in Health Plan Operations. Prior to that, Kiani worked at Great Jones - A Roofstock Company as a CX Lead in Owner & Resident Support. Kiani Nayo also has experience as an Associate in Customer Experience at maude, and as a Fellow at the Sadie Nash Leadership Project. Kiani has also worked in customer experience roles at Function of Beauty and Achieve Beyond. Kiani Nayo has interned at FERA Moringa in Wellness Partnerships and served as a Student Office Assistant at The New School. Additionally, they were a Campus Ambassador for CRWNMAG and worked as a Mental Health Advocate at Ascension's Nolan Academy Health Clinic.

Kiani Nayo Brown has a Bachelor of Arts degree in Psychology from The New School. Prior to that, they obtained their High School Diploma from Southfield-Lathrup High School. Additionally, Kiani Nayo Brown has acquired several certifications, including UX Design, Foundational Support, UX Research Methods, UX Research for Agile Teams, Cybersecurity at Work, Learning GDPR, and various other UX-related certificates from LinkedIn. These certifications were obtained between May 2022 and July 2022.