Nicole B.

Nicole B. is an experienced Billing Specialist currently providing member support at Spring Health since August 2023. Nicole also contributes to the Support Driven community, enhancing skills in Customer Support & Success. Prior roles include Customer Support Manager and Senior Billing Specialist at Privy, where team management and process improvement initiatives were key responsibilities. Additional experience includes fraud analysis at GSN Games, Staples, TicketNetwork, and Brooks Brothers, focusing on transaction security and fraud detection. Nicole's background also encompasses administrative support and retail supervision, demonstrating a versatile skill set across various industries.