Springfield City Library
Jean Canosa Albano serves as the Assistant Director for Public Services at Springfield City Library since September 1995, managing various programs and outreach initiatives across multiple library branches. Holding a Master of Library and Information Studies from the University of Rhode Island, Jean has also been involved with the Massachusetts Board of Library Commissioners as a Public Relations Committee Member since 2020, and previously served as a board member for Art for the Soul Gallery, promoting diverse artistic contributions from around the world. Additional leadership roles include membership on the Board of Directors for Holyoke Chicopee Springfield Head Start and significant participation in the State Advisory Council on Libraries, where responsibilities included serving as Chair and Vice Chair. Jean's commitment to community service is further demonstrated through involvement with the YMCA of Greater Springfield's Advisory Board and the Wilbraham Public Library Board of Trustees.
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Springfield City Library
MISSION: The Springfield City Library actively connects with its diverse community and provides effective resources and a safe space for all. Our Library is a hub for free access to information and technology, social and civic engagement, and support of personal enrichment, well-being, and lifelong learning. VISION: The Springfield City Library is the center of city life and culture. The Library is vital to a safe, healthy, educated, and thriving community. We embrace our diversity and celebrate learning, creativity, and innovation. VALUES: We Are: Welcoming We honor the diverse cultures and life experiences of all. We are committed to breaking down barriers to access and ensuring equity of access in an environment of respect, courtesy, and inclusion. Trusted We are a safe, nonjudgmental space. We deliver responsive and effective experiences, services, and collections for all, provided by valued, caring, and professional staff. Connected We are a leader in the community, partnering with agencies to provide and promote services and programs that genuinely impact the community. We are the city’s hub: the place to collaborate, learn, and inspire. Innovative We approach all that we do with passion and a learning mindset. We are adaptable and forward-thinking as we embrace change and strive for continuous improvement.