TN

Tomohiko Naga

Product/Customer Success Manager at Springshot

Tomohiko Naga has worked for two companies, Springshot and Starflyer, Inc. From 2017 to present, they have held three roles at Springshot, including Product/Customer Success Manager, General Manager Asia, and Customer Success Manager. In this last role, they provided on-site and remote system training, support, and coaching for Springshot’s customers, responded to requests for support and troubleshooting with regard to Springshot Web application, and analyzed and shared key data points to drive more effective and efficient flight operations. Prior to joining Springshot, Tomohiko worked at Starflyer, Inc. from 2015 to 2017, where they held two roles: Crew Support Executive and Ground Crew Staff.

Tomohiko Naga attended Rikkyo University from 2021 to 2023, where they pursued a Graduate Degree in Artificial Intelligence and Science. Prior to that, they attended Ritsumeikan Asia Pacific University from 2011 to 2015, where they obtained a Bachelor's Degree in Asia Pacific Studies with a focus on Development and Environment. From 2013 to 2014, they attended Københavns Universitet - University of Copenhagen, where they obtained a Bachelor's Degree in Social Science. Additionally, they attended St.Edward's University in 2012, where they obtained a Bachelor's Degree in Liberal Arts.

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Timeline

  • Product/Customer Success Manager

    January, 2022 - present

  • General Manager Asia

    March, 2020

  • Customer Success Manager

    March, 2017