Amar Vyas serves as the Customer Success Lead at Sprinklr since October 2022, focusing on SaaS, account management, retention, and revenue generation. Prior to this role, Amar worked at Disney Star from February 2016 to December 2022, specializing in consumer experience, social media, and OTT. Amar's earlier experience includes leadership positions at DHL Global Forwarding, Kotak Mahindra Old Life Insurance Limited, and HSBC Bank Ltd., where Amar oversaw large telesales teams and developed business strategies. Amar began career at Firstsource as a Process Leader after earning an MBA in Marketing from N.L. Dalmiya Institute of Management Studies in 2010.
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