Deco Boaretto

Associate Director - Platinum Support at Sprinklr

Deco Boaretto started their work experience as an administrative assistant at Banco Santos from September 1998 to April 2002. They then worked as a business consultant for TIM from April 2009 to April 2010. From April 2010 to December 2011, Deco Boaretto served as an educational counselor at Catho, focusing on assisting subscribers with career goals. They joined Scup in January 2012 and held various roles including lead technical support analyst, customer success, and managed services coordinator until January 2017. During their time at Scup, Deco Boaretto was involved in technical support, training, and coordinating a team to deliver customer care and advisory support. Since January 2017, Deco Boaretto has been working at Sprinklr, starting as a success manager, then promoted to manager of platinum support, and currently serving as an associate director of platinum support. In these roles, Deco Boaretto has been responsible for managing and assisting LATAM clients' journey into Sprinklr, providing technical assistance, mitigating brand risks, and ensuring successful use of the platform in multiple languages.

Deco Boaretto started their education journey in 1999 when they enrolled at Universidade Presbiteriana Mackenzie. Deco studied there for nine years, from 1999 until 2008, and obtained a Bachelor's degree in Publicidade, Propaganda e Marketing.

In 2011, Deco pursued further education at FGV - Fundação Getulio Vargas. Deco completed their studies in the field of Gestão do Conhecimento in 2012; however, the information about the specific degree they earned is not provided.

Based on the given information, Deco Boaretto has a Bachelor's degree in Publicidade, Propaganda e Marketing from Universidade Presbiteriana Mackenzie and has also studied Gestão do Conhecimento at FGV - Fundação Getulio Vargas.

Links

Timeline

  • Associate Director - Platinum Support

    April, 2022 - present

  • Manager Platinum Support

    October, 2019

  • Success Manager

    January, 2017

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