Erin Naylor is a Senior UX Researcher at Sprinklr, with a strong background in leading user research projects, particularly in contact centers, and mentoring junior researchers. Previous experience includes roles as Lead UX Researcher and Project Manager at NxtStep Consulting and Mission: Mentor, where collaboration with UX Designers focused on platform redesigns in the education technology sector. At LusOasis Inc., Erin led a team in redesigning a mobile website within the health food industry. Erin's earlier roles include Inside Sales Representative at SailPoint, Account Executive and Industry Relations Representative at Qualia, and Market Development Representative at OutboundEngine, coupled with a background in design and sales at Creative Side Jewelry Academy and Odd Duck Restaurant. Erin holds a User Experience Design certification from General Assembly and a Bachelor's degree in Art + Photography from St. Edward's University.
This person is not in any teams
This person is not in any offices