Kaustav Ghosh

Manager Product Success at Sprinklr

Kaustav Ghosh has a diverse work experience in various roles and positions. Starting in 2015, they worked at Tata Consultancy Services as a System Engineer, where they developed customer-facing applications and handled sensitive information for clients. Kaustav also worked as a Business Analyst, liaising with client teams and providing solutions to complex business problems. In 2020, they became a Business Analyst/Product and Partner Manager, driving strategic partnerships and business growth for TCS clients. Kaustav then joined Sprinklr in 2021, first as a Product Success Manager and later as a Lead Product Success Manager. In these roles, they managed product roadmaps for large clients, drove growth and adoption, and created cross-sell and up-sell opportunities. Kaustav's experience demonstrates their ability to collaborate with clients and drive business growth through effective product management.

Kaustav Ghosh completed their Master of Business Administration (MBA) degree in Business Administration from Great Lakes Institute of Management in 2020. Prior to that, they obtained a Bachelor of Technology (BTech) degree in Computer Engineering from ACADEMY OF TECHNOLOGY in 2015. Kaustav also completed their high school education at Don Bosco School, Liluah, where they obtained their Higher Secondary Certificate (HSC) in Science in 2011. Kaustav'sprimary education was at DON BOSCO SCHOOL, LILUAH, where they completed their Secondary School Certificate (SSC) without specifying a field of study.

In addition to their formal education, Kaustav has obtained various certifications. These include certifications in Negotiating with Agility from LinkedIn, Business Analysis Fundamentals from Udemy, Predictive Customer Analytics from LinkedIn, Strategy Consulting Virtual Experience from InsideSherpa, Become a Product Manager from Udemy, Financial Risk Analytics from Great Learning, The Data Science of Healthcare, Medicine, and Public Health (with Barton Poulson) from LinkedIn, and Google Analytics for Beginners from Udemy. These certifications were obtained between March 2020 and June 2020.

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Timeline

  • Manager Product Success

    November 1, 2023 - present

  • Lead Product Success Manager

    April, 2023

  • Product Success Manager

    December, 2021