Neha Gautam

Neha Gautam has a diverse work experience spanning multiple companies and roles. Neha currently works at Sprinklr as a Product Success Manager, starting in April 2022. Prior to this, they worked at Edelman, starting in January 2018 as a Senior Account Executive - Analyst before transitioning to the role of Manager - Analyst in October 2019. Neha also had a significant role at IBM Global Process Services, where they served as a Lead WFM from April 2012 to December 2017. During their time at IBM, their areas of expertise included SEO/SEM/SMO, budget management, web analytics, email marketing, blogging and podcasts, landing page optimization, reporting and documentation, site design and coding, and CRM integration. Neha also had experience as a search engine marketing professional, helping Google optimize their clients' advertisements and conducting A/B tests to optimize ads.

Neha Gautam obtained a Master's degree in Computer Science from G.B.T.U from 2009 to 2012. Neha also earned a Master of Computer Applications (MCA) degree with a focus on Computer Science from the same institution during the same period. Additionally, Neha obtained various certifications including "Telling Stories with Data" from LinkedIn in May 2023, "Business Analysis Foundations: Strategy Analysis" and "Data Visualization for Data Analysis and Analytics" from LinkedIn in April 2022, and several certifications related to Google AdWords including AdWords Display Certification, AdWords Search Certification, Digital Sales Certification, Google Analytics Individual Qualification, and Google Shopping Certification in January 2018. Lastly, Neha obtained the Google Adwords certification from DSIM, although the specific month and year are not provided.