Nick Volk

Director, Strategy - Client Services at Sprinklr

Nick Volk has a diverse work experience, starting in 2018 with Restaurant Brands International. There, they worked as an Analyst in Operations Analytics, where they built operational reporting and developed automated reporting for Guest Experience programs. Nick then moved on to become a Senior Analyst in Burger King FP&A, where they owned the development of a global budget file and reporting for various business units. Nick later transitioned to a Manager role in Guest Experience, where they managed day to day operations and led projects to improve customer satisfaction.

In 2021, Nick joined Sprinklr, where they started as a Project Manager and quickly progressed to a Senior Project Manager and then a Manager in the PMO. Currently, they hold the position of Director of Strategy - Client Services.

Throughout their career, Nick has demonstrated strong analytical skills, automation expertise, and the ability to lead and manage teams and projects. Nick'scontributions have resulted in significant increases in feedback touchpoints, guest satisfaction, and EBITDA growth.

Nick Volk attended the University of Michigan, where they pursued a Bachelor of Arts degree in International Economic & Political Development. The specific years of their enrollment and graduation are not mentioned.

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Timeline

  • Director, Strategy - Client Services

    April, 2023 - present

  • Manager PMO

    August, 2022

  • Senior Project Manager

    March, 2022

  • Project Manager

    August, 2021

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