Shawn Souza

Shawn Souza has a diverse work experience. Shawn is currently working at Sprinklr as a Success Manager for large enterprise clients. Prior to that, they worked at RFPIO Inc. as a Customer Success Manager, where they built and nurtured customer relationships and served as their advocate throughout their journey. Before that, they worked at Foureyes as a Customer Success Manager. In their role at Momentive.ai, they served as a Product Specialist for Audience and later as a Customer Engagement Representative, where they maintained customer relations, provided support, and conducted data and billing analysis. Shawn'searly experience includes working as a Social Media Specialist at Nike, where they assisted consumers through various online channels and provided product knowledge and troubleshooting support.

Shawn Souza has a diverse education history. Shawn began their academic journey at Lane Community College, where they pursued an Associate's degree in Criminal Justice/Law Enforcement Administration from 2006 to 2008. Following their time at Lane Community College, Shawn went on to attend the University of Oregon from 2008 to 2010. During their time at the University of Oregon, they earned a Bachelor of Arts (B.A.) degree in Sociology.

In addition to their formal education, Shawn has also obtained several certifications. In January 2014, they became a certified Crossfit Level One coach and Trainer through CrossFit, Inc. More recently, in August 2021, they obtained a certification in Diversity, Inclusion, and Belonging from LinkedIn. Shawn also acquired a certification in Customer Experience: Journey Mapping from LinkedIn in January 2022.

Overall, Shawn Souza has a solid educational background, having obtained both an Associate's degree and a Bachelor's degree. Shawn has also shown a commitment to professional development by obtaining certifications in various fields.