Shivi Jain

Shivi Jain has a diverse work experience that spans multiple industries and roles.

Most recently, Shivi worked at Sprinklr as a Manager - Product Success Ads, where they managed a $15M Book of Business across industry verticals in the AMER and EMEA region. They maintained an average Customer Retention of 90% YoY and contributed to $1M in Net Dollar Expansion.

Prior to that, Shivi was a Product Success Manager at Sprinklr.

Before joining Sprinklr, Shivi worked at TA Digital as a Digital Marketing Strategist, where they spearheaded ABM campaigns and created personalized Digital Strategy Audits for enterprise accounts from various sectors. They also collaborated with senior sales and marketing executives to understand customer pain points and develop customized marketing materials to win new accounts.

Shivi also has experience as a Business Development Manager at CATKing Educare, where they closed deals and generated revenue through brand association. They also contributed to content writing and developed marketing proposals to target international clients.

Additionally, Shivi served as a Member of the Academic Council at the Indian Institute of Management Visakhapatnam.

Shivi began their career at Schneider Electric as a Senior Functional Analyst, where they proactively resolved tickets within deadlines as part of the Oracle Finance Support team.

Shivi also completed a one-month training at Bharat Sanchar Nigam Limited.

Overall, Shivi has demonstrated strong skills in customer and product success management, digital marketing strategy, business development, and financial analysis throughout their career.

Shivi Jain's education history includes a Master of Business Administration (MBA) degree from the Indian Institute of Management Visakhapatnam, which they completed from 2016 to 2018. Prior to that, they obtained a Bachelor of Technology (B.Tech.) degree in Electrical, Electronics, and Communications Engineering from the Vellore Institute of Technology between 2010 and 2014. Shivi also attended Modern Academy Lucknow from 2008 to 2010, and Loreto Convent Lucknow from 2000 to 2008. Their earliest education was at Mount Carmel Lucknow, where they studied from 1996 to 2000.

In addition to their academic qualifications, Shivi has obtained several certifications. These include the Google Analytics Individual Qualification from Google in February 2019, the Social Media Marketing for Small Business certification from LinkedIn in February 2019, and the Social Media Strategy certification from HubSpot in December 2018. Shivi has also achieved certifications in Advanced Google Analytics, Google Analytics for Beginners, Adwords Fundamentals, Adwords Mobile, Content Marketing, Exposing Functional and Non-Functional Requirements, Inbound Marketing, and Writing Effective User Stories. These certifications were obtained between May and October 2018 from institutions such as Google, HubSpot Academy, and Udemy.