Sourav Kumar Thakur is a Technical Support Engineer at Sprinklr since May 2022. Previously, Sourav served as a Student Member of the Indian Water Works Association from October 2019 to May 2021 and was a Senior Member of the Civil Engineering student club from August 2019 to August 2020. Additionally, Sourav held the position of Co-Coordinator of Civil at the National Institute of Technology, Patna, from August 2019 to June 2020. Sourav obtained a Bachelor of Technology degree in Civil Engineering from the National Institute of Technology, Patna, during the years 2017 to 2021.