Tanya Skordina

Tanya Skordina has a diverse work experience spanning various industries and roles. Tanya began their career as an Office Assistant at Berry Recruitment in England before moving on to work as a Sales Associate and TechPro at CompUSA in San Francisco. Tanya then worked as an ESL Teacher at Reggio ELC in South Korea, teaching children phonics, reading, writing, and the English language.

Returning to the US, Tanya took on the role of Office Manager at SF Clubs/Mirror Corp. Tanya then worked as a Contract Talent at Atlona Technologies before becoming an Account Support Specialist at NexTag, where they supported C-level accounts and acted as the primary technical support for clients, sales, engineering, and finance.

Tanya further advanced their career at Huddle, where they served as a Customer Success Executive and managed 100 primary and key clients. Tanya then joined LiveMinutes as a Client Relations Manager, implementing and managing support processes and creating educational articles. Tanya continued to develop their skills in customer support at Get Satisfaction as a Customer Support & Community Specialist, troubleshooting and solving client problems.

Most recently, Tanya has been working at Sprinklr, starting as a Community Support Specialist/Product Support Engineer and later transitioning to the role of Product Support Engineer L2. In their current position as a Platinum Product Support Account Manager, they oversee support processes and escalations for high-visibility accounts, presents support KPI data, and assists cross-functional teams with key customer events.

Throughout their career, Tanya has demonstrated strong technical skills, problem-solving abilities, and a customer-focused mindset.

Tanya Skordina has a diverse education history. In 2013, they obtained a certificate in QA from the Portnov Quality Assurance Computer School. Prior to that, from 2003 to 2007, Tanya attended San Francisco State University and earned a Bachelor of Arts degree in Broadcast Communications. In 2007, they also pursued further education at Transworld Schools, where they obtained a TESOL degree in Teaching English as a Second or Foreign Language/ESL Language Instructor.