Vikram Naresh

Vikram Naresh is a Lead Product Engineer at Sprinklr, with a professional background that includes significant contributions in product engineering and artificial intelligence. Since August 2020, Vikram has been focused on Generative AI, previously serving as a Senior Product Engineer where a Multi-task framework was developed, achieving a 40% reduction in deployment costs. Notable projects also include a Named Entity Recognition system and a Predictive Dialing framework that enhanced call center efficiency. Vikram began as a Product Engineer intern at Sprinklr, where key improvements were made to text-tagging through advanced models. Earlier experience includes a summer research internship at the Indian Institute of Technology, Madras, focusing on image classification. Vikram holds a B.Tech in Computer Science & Engineering from the National Institute of Technology, Tiruchirappalli.