Sprinklr is a provider of enterprise software for customer experience management. Sprinklr helps brands turn public conversations on modern channels into valuable insights to improve marketing, advertising, customer service, product development and more. 


Software

Sprinklr

Sprinklr's headquarters in New York, NY, United States

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The Customer Success Management team at Sprinklr focuses on enhancing client relationships and ensuring the successful adoption of Sprinklr's enterprise software. They work collaboratively with global strategic accounts to deliver tailored solutions, provide proactive support, and drive customer advocacy, ultimately aiming to maximize customer satisfaction and retention while helping brands leverage insights for improved customer experience management.

Customer Success Management

The Product Engineering and Development team at Sprinklr is responsible for designing, building, and enhancing the company's enterprise software solutions for customer experience management. This team collaborates across various roles—from product management to engineering—to ensure that innovative features are effectively integrated, user needs are met, and the software evolves in line with market demands. By leveraging technologies like AI and machine learning, they aim to transform customer interactions into impactful insights that drive brand success.

Product Engineering and Development

The Leadership Team at Sprinklr drives the company's strategic vision and operational execution, ensuring alignment across departments to enhance customer experience management. This diverse group of executives focuses on developing partnerships, optimizing talent and culture, advancing product innovation, and maximizing financial performance while fostering an inclusive and collaborative workplace. Their collective expertise guides Sprinklr in leveraging customer insights to empower brands in a competitive market.

Leadership Team

The Marketing and Communications team at Sprinklr strategically enhances the company’s brand presence across global markets by developing and executing comprehensive marketing strategies. They manage content creation, advertising campaigns, and corporate communications to engage customers, promote product offerings, and drive demand generation. This collaborative team also focuses on leveraging insights from customer interactions to refine marketing efforts and support the overall customer experience management mission.

Marketing and Communications

The Finance and Accounting team at Sprinklr is responsible for managing the company’s financial health and ensuring accurate reporting and compliance. They oversee budget planning, revenue accounting, financial forecasting, and strategic pricing while providing insights to support decision-making processes across departments. The team also plays a crucial role in managing employee compensation and benefits, ensuring Sprinklr maintains its competitive edge in a dynamic market environment.

Finance and Accounting

The Sales Support and Operations team at Sprinklr is dedicated to optimizing sales processes and enhancing the effectiveness of the sales organization. This team collaborates closely with sales leadership to streamline operations, manage sales data, provide valuable insights through analytics, and support recruitment and training initiatives. Their goal is to empower the sales force to deliver exceptional customer experiences and drive revenue growth.

Sales Support and Operations

The Data Science and Analytics team at Sprinklr leverages advanced statistical methods and machine learning techniques to extract actionable insights from vast amounts of customer interaction data. This team collaborates closely with product, research, and development teams to enhance customer experience management solutions, driving data-informed strategies that enhance marketing, service, and product innovation. By transforming complex data sets into clear narratives, they empower brands to make smarter decisions and achieve their goals.

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Customer Success Management

Product Engineering and Development

Leadership Team