Hannah Trumbo

Hannah Trumbo is a highly experienced professional with a strong background in customer support, education, and writing. Currently serving as a Senior Customer Support Specialist at Thistle since June 2017, Hannah achieved a 97% customer satisfaction rating and developed internal resources and SOPs. Additionally, Hannah is a Customer Success Advocate at Sprouts Cooking Club, leading cooking and nutrition classes for primary school students while managing operations and curriculum development. Previous roles include writing, editing, and translation work for Laurence Duarte Business Consulting, teaching English in various educational settings, and providing tutoring at Smith College. Hannah holds a Bachelor's degree in Psychology and French Studies from Smith College and studied at Université Paris Cité.