Laura Porcincula

Laura Porcincula is a seasoned professional in customer marketing and community strategy, currently serving as a Senior Community Strategist at Sprout Social, Inc. since January 2019. With a robust background in customer success and digital marketing, Laura has led initiatives to educate and engage a virtual community of over 10,000 members while also providing strategic support for social media marketers. Previous roles include Senior Customer Success Manager and Director positions at organizations such as the Juanita Basketball Club, Booking.com, Suncadia Resort, Grand Hyatt Seattle, and Hyatt Regency Bellevue. Laura's extensive experience encompasses managing operational teams, consulting on SaaS solutions, and fostering career development among peers. Laura holds a degree from Western Washington University and has pursued additional continuing education at Bellevue College.