Sprout Social
Melina Glackin currently serves as the Senior Customer Advocacy Manager at Sprout Social, Inc., with prior experience as the Director of Customer Marketing at 15Five, where Melina established the customer marketing function and implemented strategies improving revenue retention and growth. Previous roles include Senior Customer Marketing Manager and Customer Marketing Manager at Pendo.io, Client Success Manager at Namely, and Account Supervisor positions at Swirl and Publicis North America, among others. Melina's career began at The Kaplan Thaler Group and Walek & Associates, where foundational skills in account coordination and media monitoring were developed. Melina holds a B.B.A. in Marketing from Baruch College.
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Sprout Social
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Sprout Social offers deep social media listening and analytics, social management, customer care and advocacy solutions to more than 25,000 brands and agencies worldwide. Sprout’s unified platform integrates the power of social throughout every aspect of a business and enables social leaders at every level to extract valuable data and insights that drive their business forward.