Melissa Viteri

Melissa Viteri has extensive experience in customer support and client services, currently serving as Manager of Customer Support at Sprout Social, Inc. since August 2019. Throughout their tenure at Sprout Social, Melissa has progressed through roles including Bilingual Team Lead, Senior Bilingual Product Support Specialist, and Bilingual Product Support Specialist. Prior to this, Melissa was a Client Services Manager at Common Areas from April 2018 to June 2019, where responsibilities included guiding clients through their customer journey, fostering strong relationships, and promoting product adoption to meet operational priorities.