Nikole Michalak is an experienced professional in customer success and sales, currently serving as a Senior Customer Success Manager for Large Enterprise at Sprout Social, Inc. since April 2018, with a leadership role as Team Lead since August 2020. Prior to this, Nikole worked as a Senior Customer Success Manager - Corporate at Paro.io, where expertise was applied in connecting businesses with top financial professionals. Earlier roles include Online Restaurant Sales Executive at GrubHub, where over 500 new clients were onboarded, and various positions in marketing and sales development at G6 Solutions and BuzzMob. Nikole holds a Bachelor of Arts in Communication and Media Studies from Chapman University.
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