Manuel Malaspina

Senior Customer Success Manager - Large Enterprise at Sprinklr

Manuel Malaspina has a diverse work experience spanning over several years. Manuel currently works at Sprinklr as a Senior Success Manager for Large Enterprise accounts in Italy. Prior to this role, they were a Success Manager at Sprinklr, where they were responsible for Client Success for Large Enterprise accounts.

Before joining Sprinklr, Manuel worked at Selligent Marketing Cloud as a Client Success Manager. In this role, they were responsible for managing relationships with existing customers, driving platform adoption, and identifying revenue opportunities.

Manuel also gained experience as a Customer Success Manager at Splio and as an Account Manager at Mapp Digital.

Manuel's earlier experience includes roles at Prima Pagina, where they served as an Inside Sales Representative, Marketing Assistant, and PR Intern.

Overall, Manuel Malaspina has a strong background in client success and account management, with expertise in customer experience management and driving revenue growth.

Manuel Malaspina completed their high school education at PACLE A. Manzoni from 2004 to 2009, obtaining a High School Diploma. Following that, they enrolled at IULM University in 2009, where they pursued a degree in Public Relations and Corporate Communication. It is not specified whether they completed this degree or if they are currently pursuing it. In 2011, Manuel obtained an additional certification, the ECDL Core. However, there is no information available regarding the institution they obtained this certification from, as well as the specific month it was obtained.

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Timeline

  • Senior Customer Success Manager - Large Enterprise

    April, 2022 - present

  • Success Manager Large Enterprise

    March, 2020