Tom Petriken

Tom Petriken is a seasoned professional in onboarding and implementation, currently serving as a Senior Onboarding Consultant at Sprout Social, Inc. since August 2025, where responsibilities include delivering customized onboarding experiences and leading projects across multiple stakeholders. Prior to this role, Tom held various positions at WorkWave from November 2021 to August 2025, culminating as a Senior Implementation Specialist, providing strategic planning and best-practice guidance for enterprise clients. Tom's earlier career at Apple (January 2017 - November 2021) involved advancing customer service excellence as a Lead Genius and Training Lead, focusing on technical repairs and training programs. Tom holds a Bachelor's degree in Psychology from Kean University, earned between 2015 and 2018.