Jenna Lerfald

Jenna Lerfald is an experienced professional in customer success and marketing, currently serving as a Customer Success Executive in Global Retail at SPS Commerce since September 2012. Jenna manages a diverse portfolio of high-revenue customers, focusing on the long-term success of supply chain management programs and fostering executive relationships. Prior roles at SPS Commerce include Customer Success Manager for General Merchandise & eCommerce and various managerial positions in marketing and program management, where Jenna led teams to drive revenue through digital marketing initiatives and community development. Previous experience includes project management support for the CEO at Digital River, administrative support for executives at ShopNBC and Atticus Capital LP, and foundational roles at Bear Stearns and Target. Jenna holds a Bachelor’s degree in Journalism and Mass Communications with a marketing emphasis from the University of Nebraska-Lincoln.