Maayan Kaplan is a seasoned professional currently serving as the Sr. Director of Customer Success Retail at SPS Commerce, where they lead a high-impact team managing enterprise retail accounts. With an MBA and an MS in Strategic Management, Maayan has extensive experience in optimizing supply chain processes, driving digital transformation, and improving customer satisfaction. Previously, Maayan held key positions in companies like Emerson and Johnson Controls, where they implemented innovative strategies to enhance operational efficiency and business performance. Maayan's expertise includes strategic supply chain planning, demand forecasting, and risk mitigation, making them a valuable leader in the industry.
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